DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
Establishing an account on THEBRANDLET is not mandatory, but it helps you essentially to:
- Track orders and review previous purchases
- Organize returns directly from your account
- Shop without re-entering address or card details
- Manage address book and email settings
- Be the first to know upcoming sales and promotions
Register now for free to have all these amazing benefits or enter a password once you've placed an order to complete your account registration.
To cancel your account please contact Customer Service. Send your contact request here.
I consent for THEBRANDLET to process my data and agree to the terms of the Privacy Policy.
I'VE FORGOTTEN MY PASSWORD - WHAT DO I DO?
To reset password, follow 'Forgot Your Password?' instructions on SIGN IN page onTHEBRANDLET. We'll then send you an email so you can reset a new password and start shopping again.
HOW DO I USE THE EXTRA DISCOUNT CODE WELCOME10?
Use the discount code WELCOME10 to benefit from a 10% discount on your first order. Enter the code in your Shopping Bag in the “Add a Discount Code” field and click “Apply”.
There is no minimum amount of purchase for this code and it applies only to your first order. The code can only be used once per customer and cannot be used in conjunction with any other promotional code or offer.
HOW DO I KNOW THAT THE PRODUCTS YOU SELL ARE AUTHENTIC?
All items that we sell on THEBRANDLET is 100% authentic purchased directly from the brands, licensees or official distributors and your purchase will be dispatched in its original brand/designer packaging (including all tags and dust bag, if applicable).
We personally verify the authenticity and provenance of each product.
How often is the THEBRANDLET catalogue restocked?
THEBRANDLETcatalogue is restocked daily and new arrivals are immediately made available on our platform. If you would like to be notified of new arrivals as they are included on the platform, please make sure you have given your consent to receive our communications in your profile settings.
ACCESS OUR CATALOGUE,
The largest client-oriented selection of fashion brands ever made
+ 120 TOP FASHION BRANDS
+ OVER 20.000 fashion products
+ Next level ONLINE SALES
WHAT SIZE SHOULD I CHOOSE?
As a general rule, all products on THEBRANDLET respect the international sizing scheme set by each designer* (if available).
Furthermore, THEBRANDLET has teamed up with FitFinder** to help you determine the right size and avoid future returns (no more second-guessing). Follow these simple steps before you make a purchase:
- Select a product and click on ‘Find your size’ on the product page
- Fill in your fit preferences and measurements
- Receive a personalized size recommendation
- Add the product to the Shopping Bag
Allow the latest sizing technology to get to work and receive a personalized size recommendation by simply answering a few questions.
**Fit Finder is an online tool or service that helps individuals find the right size and fit when shopping for clothing or footwear. It typically involves answering a series of questions about body measurements, preferences, and fit issues to generate personalized recommendations.
By using Fit Finder, customers can input their measurements, such as height, weight, bust/waist/hip measurements, and shoe size. The tool then uses algorithms and data analysis to suggest the best size and fit options from various brands and retailers.
Fit Finder aims to reduce the need for returns and exchanges due to ill-fitting clothing, providing a more accurate and convenient online shopping experience.
DO YOU HAVE SALES (Special Discounts)?
From time to time, we hold clearance sales and special promotions. During these sales, we offer extra discounts on selected items on top of our existing reductions. Sign up for our newsletter to be the first to know about our exclusive promotions and events.
WHY ARE MY CARD DETAILS SAVED?
To make shopping at THEBRANDLET even faster, registered customers' card details are safely stored so you don't need to re-enter them every time you place an order.
Your full card details are not displayed and are only used when transactions are initiated by you. To delete your card details or pay with an alternative card, simply uncheck the box 'Remember my payment details for my next purchase' on the payment page.
WHAT PACKAGING WILL MY ORDER BE DELIVERED IN?
Your purchases will be sent in its original designer packaging (including all tags and dust bag, if applicable) and placed inside the freighter company box to protect them until they reach you.
WHY DO I NEED TO SIGN FOR MY ORDER?
As the items sold onTHEBRANDLETare of a high value, we want to make sure that your purchases arrive safely and securely. To receive your order, please ensure that someone is available to sign for your delivery.
1. Make purchases 2. Collect points 3. Redeem them